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| S E R V I CE O F F E R I N G S |
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Frequently
Asked Questions
BPO
is an acronym for Business Process Outsourcing. Traditionally, Business
Process Outsourcing has been a management tool available only to large
companies. These companies saved millions of dollars by outsourcing
their non-core functions, such as accounting, finance and Human
Resources to specialized service providers. BPO Consulting Corp.
provides outsourcing of these back-office functions to small, mid-size
and emerging growth companies.
2.
What is BPO Consulting? BPO
Consulting provides business process outsourcing, consulting and
accounting system implementation to small, emerging growth and
concept-stage businesses. Employees of BPO Consulting include
experienced CPAs, MBAs, accountants, and bookkeepers.
3.
Does BPO Consulting provide non-accounting services? BPO
Consulting provides other "back office" services such as Human
Resources. BPO Consulting also has a network of professionals who
provide other "back office" services on a consulting basis.
BPO Consulting can supervise these individuals on non-accounting
projects and, if requested, can employ these individuals and offer a
fixed price or hourly arrangement to our clients.
4.
I am thinking about starting a business. Why do I need BPO
Consulting? BPO
Consulting has consulted to many concept-stage companies. There are many
important decisions that need to be made with the help of someone
experienced with complex accounting, financing, business, and tax
issues. One example is the preparation of financial projections to be
included in the business plan. These projections are used to formulate a
financing strategy and, upon funding, a tax strategy to minimize taxes.
After funding, there are several other issues that need to be
immediately addressed such as selecting affordable accounting software,
establishing budgets, implementing policies, procedures and
authorizations, registering the business with the appropriate local,
state and federal agencies, establishing a month-end closing schedule to
ensure timely, accurate financial statements. BPO Consulting has been
involved with many concept-stage companies that have grown into
multi-million dollar companies.
5.
I have just started a business. Why do I need BPO Consulting? Congratulations!
There are now several issues that need to be discussed and actions
taken. Some examples are the type of accounting software to be purchased
and implemented (we always emphasize keeping this expense to a minimum,
as most low end packages now offer much of the same functionality as the
expensive, industry specific packages), the policies and procedures (who
can buy what and how much can they spend), accounting policies (how and
when do you recognize revenue), establishing a month-end closing
schedules to ensure timely, accurate financial statements, compensation
strategies (including stock options, restricted stock, employee
benefits), establishing a filing system (believe us, this is extremely
important and a good, neat, organized filing system saves much time and
many headaches in the future), local, state and federal filings
(Secretary of State, Sales and Use Tax, nexus issues, DOL filings),
employee benefits. BPO Consulting consultants are experts in all of
these issues and can provide you with efficient, affordable answers and
solutions.
6.
I already have a bookkeeper. Why do I need BPO Consulting? Most
bookkeepers do a great job. Remember though, they usually do not have
the experience to address many of the complex issues that face small
businesses today. Many of these issues do not surface until they become
a problem. These issues, and there are many, will inevitably "rear
their ugly head" at the most inopportune time, if ignored, or are
not properly addressed. Bookkeepers record transactions, but often do
not know the full implication of the transactions for financial
statement and tax purposes. Also, many business owners do not have the
background to properly train and supervise a bookkeeper. Bookkeepers can
make bad decisions if there is no one to answer complex financial
questions. We pride ourselves on building trust and rapport with our
clients staff and we are always reachable by phone. We strongly
encourage them to contact us with questions or issues at any time.
7.
I already have an accounting staff. Why do I need BPO Consulting? Most
accounting staff employees have limited work experience. They perhaps
have worked at two or three other companies where they reported to a
more senior accountant. They may now be reporting to the business owner
who has a background in general business, engineering or sales
probably not finance or accounting. There may be many areas where these
staff accountants do not have experience and need guidance. BPO
Consulting can provide this guidance and management. This enables the
staff accountant to grow and to gain the experience to properly address
these issues. Eventually, the staff accountant can be promoted to
Controller or CFO and then becomes a more valuable and dedicated
employee. At that time, the talents of BPO Consulting may not be needed.
This is a win-win situation. It is a win for BPO Consulting because we
were successful in our mission, which is to help our clients grow, and a
win for you because you now have an accounting staff that can bring you
to the next level.
Assuming
you spent much time and money to hire an accounting staff and at one
time this staff was probably very efficient and responsive but perhaps
due to a changing business environment, or a change of management, they
have lost their edge. There is probably no need to fire the staff and
hire a new one. You can then implement these recommendations using your
staff, BPO Consulting, or any other consultant. There is no commitment
to use BPO Consulting to implement these recommendations.
9.
I just downsized and fired my accounting staff. Why do I need BPO
Consulting? Although
your business size has reduced in terms of sales and number of
employees, there are still bills to pay, payrolls to process, financial
statements to prepare, bankers and investors to satisfy, business plans
and projections to be updated, new sources of capital to be sought,
analyses of costs to be completed, cash flows analyses to be prepared,
etc. The need for timely, accurate, professional and, perhaps most
importantly, affordable accounting and finance information is now more
important than ever. The presence of a financial professional is also
critical to keep the confidence of investors and bankers during these
uncertain times. BPO Consulting can perform the routine accounting and
bookkeeping functions and provide the higher-level (CFO and
Controllership) assistance that is critically needed during these times.
BPO Consulting will work with you to ensure that all of your needs are
addressed in a timely and affordable manner.
10.
Is there a minimum commitment required to use BPO Consulting? No.
We are committed to meet your needs. Our experience has taught us that
every client is different and there is no "one size fits all"
solution. We know that every company has a different culture and every
CEO a different management style. We pride ourselves on being very
flexible. We believe strongly in giving clients the flexibility to use
BPO Consulting as much or as little as they feel comfortable and
justified. We have clients who use us several days a week and other
clients who use us a couple of times a year. Our commitment to serve
these different clients is the same. We will always offer clients a
fixed price, or hourly arrangement and give them the flexibility to
switch from one arrangement to the other at any time.
11.
Does BPO Consulting replace my auditor? No.
Your auditor is an independent, outside accountant that delivers audited
or reviewed financial statements and is very important to the success of
your business. BPO Consulting represents you and your business and
should be considered your inside accountant. BPO Consulting works very
closely with your auditor to ensure the audit process is efficient and
affordable by preparing detailed and accurate workpapers for the
auditors, attending to their many requests for information, answering
questions, explaining and justifying the accounting policies, reviewing
proposed adjustments to the financial statements, helping to prepare the
footnotes and reviewing the auditors opinion. BPO Consulting has
worked with all of the Big Four, most of the national and regional and
several of the local CPA firms. We have an excellent working
relationship with all of them. BPO Consulting is often referred to
clients from these firms to ensure the accounting department is properly
staffed and management is receiving timely and accurate financial
information.
12.
Will BPO Consulting do my taxes? BPO
Consulting believes that the audit firm should prepare your taxes. They
have the expertise in the preparation and the filing of tax returns. BPO
Consulting is very involved and experienced in advising clients on a tax
strategy that will both minimize taxes and be compliant. This strategy
is best done jointly with those responsible for preparing your tax
return. In situations where there is not an audit firm, BPO Consulting
can refer someone who will affordably and accurately prepare the tax
return.
13.
How much does BPO Consulting cost? The
cost is dependent on many factors, such as the number of hours involved,
the function to be staffed, the project to be completed, the support
staff available, the complexity of the situation, the risks involved,
etc. BPO Consulting always ensures that the scope and the timing of the
assignment are clearly defined and a budget established. BPO Consulting
always offers an hourly or a fixed price arrangement. We feel strongly
believe that our advice, experience and work ethic will result in
savings and efficiencies that greatly exceed the fee paid to BPO
Consulting.
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