We
use and deploy the most refined call processing and telecom. Our call
routing feature allows the system to instantly scrutinize available
agents and route calls to the most suitably skilled agents.
Our operating centers receive customer calls over dedicated
international private leased circuits. We can handle calls relating to
various products or processes across industries.
The range of
services in the inbound call center services include:
Customer
Service
- Application / Claims processing
- Subscription services
- Billing queries, etc.
Sales and order fulfillment
- Order taking
- Sales closures
- Up-selling and Cross-selling
Help desk
- Troubleshooting for products and services
Inquiry Service
- Product information requests
- Dealer locator service
- ATM / POS locator services.
