Outsourcing
Articles >> Offshore Outsourcing
India is fast emerging as a winner in this outsourcing services hype
with almost 82% of the US based companies ranking India to be their
first choice as an offshore outsourcing destination. Being a
talent rich country, India has all the right resources, infrastructure
and facilities to stand apart from the crowd as one of the best offshore
destinations to outsource services.
The Indian government is
concentrating a lot in developing the country's Electronics, Information
Technology, and Telecommunications infrastructure and the success of
this promotion is being reflected in cities like Bangalore (India's IT
capital), Chennai, Mumbai and Pune. Owing to these reasons the Indian
BPO market has grown from 0.8 billion US dollars in 1999-2000 to 1.5
billion US dollars in 2001-2002 and is estimated to grown to 17 billion
US dollars by the year 2008
In with the competition, Indian
companies/firms are constantly moving up the value chain and are
equipped to handle all kinds of low end as well as high end services.
The services that are currently being outsourced to India are IT related
services, data entry/maintenance services, software research/
maintenance/ development services; IT enabled services, back office
operations, business process outsourcing, web development services,
CRM/SCM, medical transcription services and so on.
There are
many websites such as www.bpoindia.org, www.outsource2india.com that
give information regarding Indian BPO vendors, their location and the
services they offer. In addition to this, international organizations
like the outsourcing institute (OI) gives information regarding
suppliers and also provides up-to-date info regarding the latest
developments and trends in the outsourcing scenario. The OI is a free
service and is a great help to buyers looking for good outsourcing
solutions.
